Which area focuses on ensuring that organizational processes are well-defined and followed?

The area that focuses on ensuring that organizational processes are well-defined and followed is Process Compliance. This aspect is essential in CMMI as it emphasizes the importance of adhering to established processes and standards within an organization. By ensuring that processes are not only defined but also followed consistently, organizations can enhance their ability to deliver quality products and services.

Process compliance helps organizations gauge how well they are implementing their chosen processes and whether those processes align with organizational goals and customer requirements. It often involves monitoring and auditing to ensure that actual practices reflect the documented processes, thus fostering continuous improvement and reducing variability in outputs.

Governance, while related, encompasses a broader scope that includes oversight and framework for decision-making, without specifically focusing on the adherence to processes. Implementation Infrastructure pertains to the resources and support structures necessary for executing processes but does not directly deal with compliance. Configuration Management is concerned with maintaining the integrity of products and ensures that all changes are made effectively, which is a different focus entirely from process adherence.